Public transportation systems around the world often rely on governmental funding and subsidies. In return, authorities, municipalities, and governments face the ongoing challenge of balancing service quality with the need for transportation efficiency, in a world of limited resources.
ADALYA's policy department advises and supports the public transportation policies of the Public Transport Authority in Israel. This includes heavy and light trains, buses, BRT and even taxis, in a market that has undergone significant reforms, structural changes, and technological transformation. Across these developments, clear policy framework, legislation, contractual agreements, public tenders, and economic mechanisms were required to advance.
For many years, public transportation in Israel was shaped by a market structure in which two primary operators were responsible for most planning and service delivery. This structure limited the regulator’s ability to actively steer the system and relied largely on operator-provided data and practices. Within this framework, fare structures were often inconsistent, routes could be long and indirect, and the overall passenger experience was not always optimized.
The urgent need for increased competition and stronger regulation in the public interest was clear, and ADALYA was selected to support the Public Transport Authority in its efforts to reshape Israel’s transit market. This led to a series of significant structural reforms, introducing more and more operators under competitive conditions. Over the past two decades, we have accompanied the market’s gradual opening to competition, a process that required close collaboration with government bodies, legislators, local authorities, and the public.
Technological systems lie at the heart of public transportation, but they require clear guidance. Even in a competitive market with multiple operators, it would not serve passengers well if each provider used its own travel app, defined separate vending scheme, or implemented independent data collection and reporting systems.
The need for system uniformity and standardized information format is a shared interest between passengers and public authorities. We at ADALYA have led several such initiatives, balancing the technical and operational constraints of operators with the evolving needs of passengers. Managing system specification and standardization takes time. It doesn't end with implementation; rather, it continues through post-launch phases until the solution becomes fully embedded as part of the industry standard, all while the market remains in continuous operation.